Sunday, April 26, 2009

Respect your Nail Professional's time.

Most people aren't aware that if a Nail Tech doesn't have anyone in her chair, she doesn't get paid. If you have an appointment and you are not able to make it, you should give your tech as much notice as you can. Life throws you curves, we understand that, but there are just some people that just don't show up. We reserve the right to not book those people again.

Some clients are chronic reschedulers. They take up space in your book and constantly move their appointments, often leaving you with gaps that can never be filled. They then end up with appointments that are weeks after they should have had one and can't understand why their nails are a mess. We reserve the right to not rebook chronic reschedulers.

Please be on time. If you are late, it can throw the whole day off. Should the clients after you, who are on time, have to wait? If you are more than 15 minutes late, you appointment may be rescheduled or you may not receive a full service. We reserve the right to cancel standing appointments with people who are consistently late.

On the other side of this, don't come too early. If you are coming more than 10 minutes before your appointment, you are too early. Many techs schedule breaks throughout their day. If you come early, you may end up sitting, watching phone calls being made or lunch being eaten.

Please inform your technician, well in advance, if your appointment is going to involve something different than what you had scheduled. If you show up with your full set picked or chewed off, depending on the damage you've caused to your nails, you may not be able to get another set. You may have to settle for a manicure, which requires less time.

Basic common courtesy is the key. Ninety nice percent of clients have it, it's the other one percent that throws a professional's schedule all off.

Thursday, April 9, 2009

Do you really have gel nails?


We have been getting a lot of people asking if we fill gel nails. After some questions, it is determined that these people DO NOT have gel nails, they have acrylic nails with a gel top coat. These salons are purposely misleading the client and charging them more for a service they are not getting.

If you truly have gel nails, you will know. Gel is in a pot and looks like really thick hair gel. It is clear, translucent pink or white and you don't mix anything. Your technician will put a layer of gel on and you will have to put your hand into a ultra violet light. She will apply two to three layers of the gel, placing your hand into the light between layers.

If your technician takes a brush and puts it into a liquid and then into a powder, this is not gel. This is liquid and powder acrylic. Most technicians will finish pink and white or pink and glitter tip acrylic nails with a gel top coat. This top coat will stay shiny until it is filed off.

Applying a gel top coat to a set of nails does not make it a set of gel nails.